NerveReset Support
The fastest way to reach us is by email. We typically respond within 1–2 business days.
Frequently asked questions
How do I cancel my subscription?
Subscriptions are managed by Apple, not by NerveReset. To cancel:
- Open Settings on your iPhone.
- Tap your name at the top.
- Tap Subscriptions.
- Tap NerveReset, then Cancel Subscription.
You will keep access to Pro features until the end of the current billing period.
How do I restore a purchase on a new device?
Sign in to the same Apple ID that originally purchased the subscription. Open NerveReset, go to Settings inside the app, and tap Restore Purchases.
How do I delete my data?
NerveReset stores your data locally on your device. To delete it:
- Open NerveReset, go to Settings inside the app, and tap Delete My Data, or
- Delete the app from your iPhone — this removes everything NerveReset has stored locally.
I forgot the answers to the quiz / want to retake it
Open NerveReset, go to Settings inside the app, and tap Retake the quiz. Your previous result will be replaced.
Is my health data shared?
No. NerveReset does not collect or share health data. We do not access HealthKit, location, contacts, or photos. The mood ratings and exercise history you enter stay on your device and are never transmitted to us. See our Privacy Policy for full details.
The app crashed or I found a bug
Please email francois@nomi.so with:
- Your iPhone model and iOS version.
- The version of NerveReset (Settings → About).
- What you were doing when the issue happened.
Screenshots help a lot.
Is NerveReset medical advice?
No. NerveReset is a general wellness app and is not a medical device. It does not diagnose, treat, or cure any condition. If you are experiencing severe anxiety, panic, or a mental-health crisis, please contact a qualified healthcare professional or a local emergency service.